Frequently Asked Questions
How do I know if I need a city vehicle sticker for my car?
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You must buy a city vehicle sticker if you own or lease a car and live in the City of Chicago more than 30 days out of the year, regardless of where the car is registered. You also may be required to purchase annual residential parking with your vehicle sticker if you live in a residential zone and wish to park your car on the street. Use our residential parking address finder to determine if you live in a residential parking zone.
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I ordered my sticker online or by mail and have not received it. What do I do?
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If it has been more than 14 days since you ordered your sticker online or 30 days since you mailed your renewal, please call 312-742-9200 or 312-744-6774 to determine your sticker was not returned to us by the post office. If we determine it has been lost in the mail, you are able to receive one free replacement sticker.
To receive the sticker you must complete an affidavit (download here) and have it notarized. The replacements can only be done at our 3 City Clerk office locations (City Hall, Gale St., Archer Ave.). Our City Hall office is able to notarize the affidavit at no cost. Notary Publics can also be found at many banks and currency exchanges.
Please note that city sticker enforcement begins July 16.
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I no longer own the vehicle listed on the renewal notice. What should I do?
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If your vehicle was replaced by a new one please make the changes on the renewal form and mail the form and your payment to the address listed. Or, you can simply enter your new information in the appropriate fields when purchasing your sticker online.
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What is an LP sticker?
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A LP vehicle sticker stands for Larger Passenger (LP) and is designated for vehicles (vehicles, vans and sport utility vehicles) with a curb weight of 4,500 lbs. or more. View the list of vehicles that qualify as larger passenger vehicles here.
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My renewal form shows my car listed as a larger passenger vehicle but it really isn’t. What should I do?
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In order to change the classification of your vehicle, you must bring a copy of your vehicle insurance or registration information to verify the make and model of your vehicle to one of our offices or vendor locations. You can find a complete list of City Clerk office locations and other vehicle sticker vendors here or contact us at 312-742-5375 and we can help you find your nearest location.
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I just moved to Chicago. How do I get a sticker?
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Our office allows a 30-day grace period before we assess a late fee. Bring in a copy of your valid lease or mortgage and a Driver’s License or state ID and buy your sticker. If it is after 30 days, bring in a Driver’s License or state ID and state plate registration. A late fee of $40 will be assessed for vehicle stickers purchased after the 30-day grace period.
To waive the late fee or to receive a prorated fee, only the date on the following documents can be used: lease, title/mortgage, vehicle registration date, auto dealer bill of sale, vehicle title, IDOR vehicle tax forms.
To determine the fee for your vehicle sticker, use the date on the suitable documentation to determine the date range for the appropriate fee, which is listed on the Vehicle Sticker Pricing chart under Vehicle Stickers and Information.
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I bought a new vehicle from someone and a current vehicle sticker was already in the window. Can I change the name and address on it so the renewal is mailed to me?
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Stickers are not transferable between two different parties. You must return the existing vehicle sticker to the person you purchased the vehicle from. You must then purchase a sticker for yourself online or in person at one of our community vendors. A complete list of community vendors is available on our website at www.ChiCityClerk.com
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I purchased a new vehicle. Can I transfer my old vehicle sticker to the new vehicle?
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Vehicle stickers are transferable, in order to do so, you must surrender the old sticker and receipt, bring in sales documentation on new vehicle. If vehicles are with in the same sticker classification the fee is $20.00 otherwise an upgrade fee may be applied.
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I just purchased a new vehicle. How long do I have before I need to buy a sticker?
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By City Council ordinance, you have 30 days from the day you purchased your new vehicle to purchase a vehicle sticker. After the 30 day grace period, a late fee may be assessed.
To purchase a vehicle sticker for a new vehicle, bring a copy of your bill of sale (if bought from a dealer) or proof of Transfer of Title from the Secretary of State (if bought from a private owner) along with your temporary plate registration and a Drivers license or State ID to a City Clerk office or vehicle sticker community sale location.
Please note that you may receive a vehicle sticker violation ticket if it has been more than 30 days since you purchased the vehicle.
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I am a senior. Can I still get my discount on a vehicle determined a large passenger?
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Vehicles in both the smaller and larger passenger classification qualify for the senior discount. Persons 65 years and older with a valid Illinois drivers license are eligible for the discount on one vehicle in either passenger type. You may purchase a Senior discounted sticker online only with the use of a renewal form number.
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I am over 65 but my Driver’s License is from another state. Do I still qualify for the senior discount?
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You must obtain an Illinois Driver’s License in order to obtain a senior discount. You can purchase a vehicle sticker at the full rate with an out-of-state drivers license.
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My vehicle is registered to another state but live in the city only a portion of the year. Do I need a vehicle sticker from Chicago also?
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You must buy a city vehicle sticker if you own or lease a car and live in the City of Chicago more than 30 days out of the year, regardless of where the car is registered.
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I have an out-of-state Driver’s License and out-of-state plates. What do you need from me or what should I fill out on my renewal form?
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Even though you have an out of state plates and drivers license, you must still purchase a vehicle sticker. When purchasing your sticker online, simply fill in the fields with your out of state information and your current Chicago address. If you are mailing in your renewal form, please confirm that the information on the form is correct.
If you are purchasing your sticker in person, you must bring proof of current address along with a photo ID. Acceptable documents to indicate your current address are: mortgage or lease; water, tax, gas or electric bill; land line phone bill; or your satellite or cable television bill.
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I put my sticker on the wrong vehicle. What should I do?
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Vehicle stickers are now customized for each specific car and include your license plate number. Because of this, you need a new vehicle sticker. You can obtain a replacement sticker at our City Hall or Satellite Office locations for a fee of $30.
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I bought a sticker for my vehicle and then got rid of the vehicle. Can I obtain a refund?
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No, you are not eligible for a sticker refund. Refunds are only issued on duplicate or incorrect sticker type purchases.
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I am moving out of Chicago in a few weeks/months. Can I just purchase a temporary sticker or get a refund on a portion of the sticker after I move?
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You will have to purchase the regular sticker or risk being ticketed until you move. We do not sell temporary stickers and refunds are not given if you move out of the city.
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